If you have not checked in online prior to coming in, our veterinary nurse will triage your pet to assess the urgency of their condition. If your pet is stable, we will have you and your pet wait comfortably at home in the queue.

If you have checked in on our waitlist, click the dashboard link to cancel your request or call the hospital and let our Client Care Specialists know so we can take your pet out of the waiting queue.

If you are unsure if your pet is experiencing an emergency, we encourage you to call our hospital. We are always here to help you assess your pet’s individual circumstances.

Checking into the queue is NOT an appointment for services. It merely puts your pet on the waiting list to be seen. We cannot guarantee a specific time that your pet will be seen, and the wait can be extended. We see patients in order of critical status. The queue does not reflect patients currently being treated and patients that are currently hospitalized at our facility.

We encourage for someone outside of the household to bring your pet to our hospital. If no one else is available to bring your pet to our hospital, please notify our staff so we can wear appropriate PPE to protect you and our team.